This Privacy Policy sets out the basis on which we collect and use personal information about you as part of our activities. This Privacy Policy describes in detail who is responsible for the personal information that we collect about you, what personal information we collect, how we will use such personal information, who we disclose it to and your rights and choices in relation to your personal information. In this Privacy Policy where we use the words personal information we use these words to describe information that is about you and which identifies you.
Section 2 below sets out the personal information we collect in more detail.
References to:
- we, us or our in this Privacy Policy means the EIA entity which controls your personal information which may be: The Environmental Industries Association (EIA) of United Kingdom
WHO IS RESPONSIBLE FOR THE PERSONAL INFORMATION THAT WE COLLECT?
For the purpose of data protection law, the Environmental Industries Association is the data controller in respect of the personal information that is collected and used as part of our activities. A data controller is the entity that determines the purpose for which your personal information is used and how it is used.
WHAT PERSONAL INFORMATION DO WE HOLD ABOUT YOU?
We collect personal information about a range of individuals, including our members, prospective members, former members, subscribers to any of our publications, individuals who are interested in our messages and want to support us and other individuals who work in the same industry as us and who attend our events and/or we have contact with in the course of promoting and furthering our aims. The personal information we hold about you and the way in which we use it will differ depending on our relationship with you. We have provided further details below.
Members, Former Members and Prospective Members and other Supporters
This section of the Privacy Policy applies if you are a member, former member, subscriber to any of our publications, someone who may be interested in membership of EIA or otherwise supports our aims and objectives. We collect and use personal information about you as part of our activities.
The personal information we collect includes:
The information that you provide to us may include your full name, postal address, email address, telephone number, mobile number, financial information, payment information and your password to access your EIA account or mobile application.
You may also provide information to us in respect of your business, company or public body. This information may be provided:
(a) in the course of communications between you and us (including face to face, by phone, email or otherwise);
(b) when you fill in forms on our websites;
(c) when you register to attend our events;
(d) when you submit a membership joining or renewal form to us;
(e) via our social media pages, other social media content, tools and applications;
(f) when you visit our events or shows or other venues or places where we are present or actively working;
(g) when you call our helplines;
(h) when you enter competitions that we run from time to time; and
(i) when you speak to our researchers, colleagues or people authorised on behalf of us to carry out research.
Information we collect from you
- technical information (to the extent that it constitutes personal information) including the IP address you use to connect your device to the Internet and the browser type, version you use on your device and duration of your visit to the websites);
- information about your use of the websites or our mobile application (to the extent that it constitutes personal information) including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products and/or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), login details, and methods used to browse away from the page and any phone number used to call our customer service number;
- information contained in and records of communications between you and us, including emails, calls, SMS messages and letters;
- information regarding your marketing preferences;
- records of meetings and events you attend; and
- recordings of telephone conversations
Information we receive from other sources
(a) details from one of our commercial partners
(b) information that we receive from governmental departments (e.g. DEFRA) or other industry bodies in respect of research or work that we are commissioned by them to carry out from time to time;
In the course of running our organisation we gather personal information about a number of individuals who are not members or former members, for example, stakeholders, local authority contacts and journalists.
This section applies to those business contacts. We collect and use personal information about you as part of our business activities.
The information that you provide to us may include your name, postal address, email address, telephone number, mobile number, payment information, and registration numbers.
This information may be provided:
(a) in the course of communications between you and us (including by phone, post, email or otherwise);
(b) when you register to attend our events; and
(c) via our social media pages, other social media content, tools and applications.
Information we collect from you
- information contained in and records of communications between you and us, including emails, calls, SMS messages and letters;
- information regarding your marketing preferences;
- records of meetings and events you attend; and
- information regarding your expertise in an area of the industry in which we operate.
Information we receive from other sources
(a) information that we receive from governmental departments (e.g. DEFRA) or similar industry bodies in respect of research or work that we may be commissioned by them to carry out;
(b) information from publicly available sources; and
(c) details from companies we instruct to carry out credit checks on you or the organisation you work for in connection with the sale by us of advertising opportunities.
HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT ABOUT YOU?
We use your personal information to carry out our activities.
In particular, your personal information may be used by us, our employees, service providers, and disclosed to third parties for the purposes set out below.
For each of these purposes, we have set out the legal basis on which we use your personal information and detailed which category of personal information we use for that purpose (by reference to the paragraph numbering from earlier in this Privacy Policy).
Members, Former Members and Prospective Members and other Supporters
CHANGING YOUR MARKETING PREFERENCES
You have the right to withdraw marketing consent or change your preferences. To do so please visit us online at https://www.EIAssociation.co.uk
QUERIES
If you have any queries about the way we handle your personal information, please contact The Compliance Department using the details below:
By e-mail: membership@EIAssociation.co.uk
By post: EIA Head office, Darwin House, Corby Gate Business Park, Corby, Northants NN17 5JG
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CHANGES TO OUR PRIVACY POLICY
Any changes we make to this Privacy Policy will be posted on this page. We will inform you of the updates and where appropriate we will give reasonable notice of any changes.
This Privacy Policy was last updated on 2 September 2024.